State Farm® Insurance Agent Ed Merklen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen Senyo
February 24, 2026
5
out of
5
rating by Stephen Senyo
"I and my wife spoke to Casey and she was able to help help us in just a few minutes 🙏 the setup was quick 👌 and the service was great 👍. We got a good deal. Thank you state farm 🚜 and thank you Casey."
We responded:
"Stephen, thanks so much for your feedback regarding your experience with Casey & the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
Kevin Marino
February 19, 2026
5
out of
5
rating by Kevin Marino
"Great experience, very welcoming and accommodating."
We responded:
"Kevin, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your Vehicle & Liability Insurance needs! Please let us know if we can help you with anything else."
Jessica Robertson
February 9, 2026
5
out of
5
rating by Jessica Robertson
"I recently switched my car and auto insurance over to State Farm with the help of Casey. She is Absolutely wonderful to work with, and she helped me step-by-step through the entire process. She was also able to let me know about Life insurance policies that could benefit both myself and my children. These are things that you can’t get when you sign up with the online competition. Plus, she was just a great person to work with overall definitely recommend this agency!"
We responded:
"Jessica, thanks so much for your feedback regarding Casey and the Ed Merklen State Farm Agency in helping you navigate all of your insurance needs! Please let us know if we can assist you with anything else."
Jon Roos
February 6, 2026
5
out of
5
rating by Jon Roos
"Ed and his team are the best. They consistently provide me with the lowest rates for whatever I need to insure. They might be the only insurance agency I'm happy to see call because it usually means I'm about to save money."
We responded:
"Jon, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
Abele Grillo
January 31, 2026
5
out of
5
rating by Abele Grillo
"Always reliable and professional"
We responded:
"Abele, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
harriett alfred
January 22, 2026
5
out of
5
rating by harriett alfred
"How refreshing it is to actually talk to an agent and not a machine! Nicole was extremely courteous, friendly, personable, And helpful. The best move I ever made was to switch to State Farm. They really are like having a good neighbor!"
We responded:
"Harriett, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
Yu Li
January 22, 2026
5
out of
5
rating by Yu Li
"I can say with certainty that for everyone who owns a car or a house, having a trustworthy and reliable insurance company in one’s lifetime is incredibly important—and also incredibly difficult. I’m not someone who loves writing reviews, mostly because my English writing skills are really poor 😂. But this time, I challenged myself to write one! This insurance company doesn’t just excel in service quality and attitude; what matters most is whether they can earn your trust and allow you to live, work, eat, and sleep happily every day. So today, I boldly and wholeheartedly cast my vote of thanks for your service. YU LI"
We responded:
"Yu, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
Tega Ejakpovi
January 20, 2026
5
out of
5
rating by Tega Ejakpovi
"Nicole was absolutely amazing. I was just at the verge of switching to a new insurance company and I thought to call and let my agent know. Nicole responded to my call, she was able to answer all my concerns with a very soothing, friendly voice. She took time to review my policy with me with very clear explanations. She even made me laugh and appreciated my call. Of course, after such conversations I was like…“I’m not going anywhere”. Thank you Nicole was such an excellent service. I am satisfied customer and you just gain a fan!!!"
We responded:
"Tega, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! We sincerely appreciate your business and are so glad that you’ll be continuing with us!! Please let us know if we can help you with anything else."
Mary Rompre
January 7, 2026
5
out of
5
rating by Mary Rompre
"Love this company they are amazing. If you need Insurance this is the place to call . Ask for Nicole for sales she goes above and beyond to help. They really are like a good neighbor."
We responded:
"Mary, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
Tammy Kemt
January 5, 2026
5
out of
5
rating by Tammy Kemt
"Nichole was very helpful. I look forward to dealing with her in the future!"
We responded:
"Tammy, Happy New Year & thank you for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
JOYCE WILSON
December 31, 2025
5
out of
5
rating by JOYCE WILSON
"Casey Decosta my agent is the definition of "Customer Service" she's exceptional! She's patient and kind, she's a great listener. Thank you Casey for your professionalism and knowledge. Love State Farm insurance! Joyce W."
We responded:
"Joyce, Happy New Year and thank you for your feedback regarding your experience with Casey and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
F M
December 30, 2025
5
out of
5
rating by F M
"Nicole is the best she is helpful"
We responded:
"Farhad, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
Amanda Parent
December 30, 2025
5
out of
5
rating by Amanda Parent
"ED was a pleasure to deal with he is very professional and knowledgeable. He was able to match my current coverage and get me the best price for my home owners and multi car policy. Thank you for all your help! I would recommend you calling him. And thank you to Casey for you help also. ~Donald"
We responded:
"Donald, thanks so much for your feedback regarding your experience with Casey & the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
Jay Swartout
December 30, 2025
5
out of
5
rating by Jay Swartout
"Great place and super professional!! Casey is my agent and goes above and beyond to help out. Very calming and straight shooter. She will try all angles to get your the best price!! Give them a call. A++++"
We responded:
"Jason, thanks so much for your feedback regarding your experience with Casey and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
Roman Andreychenko
November 21, 2025
5
out of
5
rating by Roman Andreychenko
"Great customer service. Nicole helped me out and even went above and beyond with our plan."
We responded:
"Roman, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else and have a safe & happy Thanksgiving!!"
Allison Ogle
November 20, 2025
5
out of
5
rating by Allison Ogle
"Spoke with Nicole about setting up a payment plan. Went smoothly. Polite and helpful."
We responded:
"Allison, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with all of your insurance & payment needs! Please let us know if we can assist you with anything else."
Monique Vaughan
November 20, 2025
5
out of
5
rating by Monique Vaughan
"Good company"
We responded:
"Monique, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
Alex_
November 19, 2025
5
out of
5
rating by Alex_
"Nicole was amazing and so helpful. She was very nice and helped me take care of everything, and she was very responsive."
We responded:
"Alex, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
Brandon Spadolino
September 22, 2025
5
out of
5
rating by Brandon Spadolino
"Great!!!!!!"
We responded:
"Brandon, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
Kim Violano
August 26, 2025
5
out of
5
rating by Kim Violano
"Nicole was referred by a friend and she is always so responsive and patient with my questions. She makes everything easy to understand and helps me find the best coverage. Truly grateful for her support!"
We responded:
"Kim, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
chant v
August 21, 2025
5
out of
5
rating by chant v
"Agent Casey DeCosta did a wonderful job at making my insurance switch to state farm run very smooth & efficiently. She is very kind & did her best to make sure I was completely satisfied with all my needs & any questions I had were answered and explained thoroughly, because of her I am looking forward to staying with state farm long term. Amazing customer service, thank you Casey!"
We responded:
"Chant, thanks so much for your feedback regarding your experience with Casey and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
Damian Soto
August 20, 2025
5
out of
5
rating by Damian Soto
"I’ve tried about 3 insurance company’s and State Farm is by far the best ! Any issues Keira was there to help me out.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Damian, thanks so much for your feedback regarding your experience with Keira and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can help you with anything else. Wishing you a safe & happy Holiday Season!"
Donald Plummer
August 18, 2025
5
out of
5
rating by Donald Plummer
"Casey was phenomenal. Highly recommend."
We responded:
"Donald, thanks so much for your feedback regarding your experience with Casey and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else. "
Joshua Stpierre
August 14, 2025
5
out of
5
rating by Joshua Stpierre
"I called Nicole at State Farm and Plantsville, Connecticut when I was in a real jam. She was more than happy to help. The process was very very easy and the pricing was amazing.. Without her help, I wouldn’t have been able to register my new vehicle. I can honestly say by far she is the absolute best insurance agent I have ever had in my life. I’d like to thank her again. If I could, I’d give her 10 stars on her review."
We responded:
"Joshua, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else. "
baisakhi ganguly
August 13, 2025
5
out of
5
rating by baisakhi ganguly
"Nicole is helpful and very responsive"
We responded:
"Baisakhi, thanks so much for your feedback regarding Nicole and the Ed Merklen State Farm Agency regarding your experience in assisting you with your insurance needs! Please let us know if we can help you with anything else."