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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOHN SHEPHERD

JOHN SHEPHERD

August 30, 2024

5  out of  5
rating by JOHN SHEPHERD
"My visits are always quick easy and pleasant"
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Mike Hervieux

August 19, 2024

5  out of  5
rating by Mike Hervieux
"Nicole was amazing, had my insurance set up for half my previous insurers price and within 5 minutes."
We responded:
"Mike, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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William Victory

August 15, 2024

5  out of  5
rating by William Victory
"I recently had the pleasure of working with Cecilia. The introduction was professional and friendly. She made the insurance process a walk in the park. It's nice to know that you care and always make yourself available for my questions. Thank you so much for your excellent service, patience and consideration of my insurance needs. I highly recommend to anyone looking for an insurance agency that puts customers first."
We responded:
"William, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Hannah Fitzgerald

August 7, 2024

5  out of  5
rating by Hannah Fitzgerald
"I bought a new car and Cecilia made the process of updating my information on my family plan so easy and efficient. She walked me through the entire process and got me my updated documentation within minutes. So thankful for her speedy response and delivery!"
We responded:
"Hannah, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Brian Fitzpatrick

August 1, 2024

5  out of  5
rating by Brian Fitzpatrick
"Postive experience, lowered my premium."
We responded:
"Brian, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Ves Sheely

July 25, 2024

5  out of  5
rating by Ves Sheely
"I want to thank Cecelia and Ed Merklen for their excellent service in providing insurance for our auto and home. Recently, I needed help on insuring a new car and Cecelia was prompt, professional, and followed through on everything we had agreed to on the phone. I would highly recommend this agency and their employees. Thank you so much. S. A. Sheely"
We responded:
"Sylvester, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with your Home & Auto Insurance needs! Please let us know if we can help you with anything else."
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Jackie LaCasse Longstreet

July 2, 2024

5  out of  5
rating by Jackie LaCasse Longstreet
"They agents Abby, Cecilia and the others have always been understanding and very helpful when explaining everything , they listen. Thank you for everything you do."
We responded:
"Jackie, thanks so much for your feedback regarding Abbey, Cecilia and the entire Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Bill Jenkins

June 29, 2024

5  out of  5
rating by Bill Jenkins
"I like the way I treated"
We responded:
"Bill, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can help you with anything else."
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SD P

June 28, 2024

5  out of  5
rating by SD P
"I recently had the pleasure of working with Ed Merklen - State Farm Insurance, and I couldn't be more satisfied with the experience. Nicole, in particular, was extremely helpful and informative throughout the entire process. She took the time to answer all my questions and provided clear and detailed explanations about the policies. Her professionalism and friendly demeanor made the experience smooth and stress-free. I highly recommend Ed Merklen - State Farm Insurance for anyone looking for top-notch service and expertise. Thank you, Nicole, for your exceptional assistance!"
We responded:
"Scott, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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carlos laureano

June 24, 2024

5  out of  5
rating by carlos laureano
"I've been with this insurance company for some years now, and everytime i need something they handle everything right away.. they are very professional and courteous i would recommend them to anyone. Nichole has been my agent and she's a wonderful person ty very much."
We responded:
"Carlos, thank you very much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Deana Monteleon

June 20, 2024

5  out of  5
rating by Deana Monteleon
"As someone who has been in the customer service industry for 15 years, I have high expectations when it comes to customer service and everything that it entails. From the moment I interacted with Abbey, I was blown away. She answered all the questions that I had without making me feel like I was being a bother. She explained everything about the different policies so I was able to understand and helped me make the best decision! It’s hard to find people who care about their job and the customers they are dealing with and Abbey was a breath of fresh air. Please recognize her for her hospitality and genuine care for her job!"
We responded:
"Deana, thanks so much for your feedback regarding your experience with Abbey and the Ed Merklen State Farm Agency in assisting you with your insurance needs and questions! Please let us know if we can help you with anything else."
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SEB TAN

June 13, 2024

5  out of  5
rating by SEB TAN
"Es una persona muy amable, paciente agradecida con usted por sus servicios"
We responded:
"Thank you so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Donna Holmes

June 12, 2024

5  out of  5
rating by Donna Holmes
"State Farm is always a great place no matter who I talk to everyone is always very helpful and attentive to my needs the best insurance company there is"
We responded:
"Donna, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else"
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Johnny Rolon

June 12, 2024

5  out of  5
rating by Johnny Rolon
"Great service Abbey answered all my questions, very professional and very friendly."
We responded:
"Johnny, thanks so much for your feedback regarding your experience with Abbey and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Tracy Gill Benjamin

June 6, 2024

5  out of  5
rating by Tracy Gill Benjamin
"Celia took her time and helped be to lower my rates, her customer service skills were outstanding!"
We responded:
"Tracy, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Danielle Moody

May 31, 2024

5  out of  5
rating by Danielle Moody
"I had Abbey help me, she was helpful and pleasant. Thank you Abbey."
We responded:
"Danielle, thanks so much for your feedback regarding your experience with Victoria and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else."
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HARRIETT ALFRED

May 30, 2024

5  out of  5
rating by HARRIETT ALFRED
"First of all, it was a pleasure dealing with a live agent instead of a computerized one asking me to press one for this two for that, etc. Abbey was very polite, friendly and knowledgeable about her product. The best part is, she saved me a bunch of money! I have already recommended several people to check out State Farm if they’re looking!"
We responded:
"Harriett, thank you so much for your feedback regarding your experience with Abbey and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else."
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frank atkinson

May 30, 2024

5  out of  5
rating by frank atkinson
"My experience with Abbey State farm agent was great, she demonstrated great customer service and answer all my questions and gave me a good quote. I will definitely refer them to Family and friends."
We responded:
"Frank, thanks so much for your feedback regarding your experience with Abbey and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Thomas Newman

May 20, 2024

5  out of  5
rating by Thomas Newman
"Responsive and personal as well as competitive pricing"
We responded:
"Thomas, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Kathleen Manley

May 14, 2024

5  out of  5
rating by Kathleen Manley
"I have had renters and auto insurance through this State Farm office for the last four years. Affordable policies and awesome customer service. Nicole is one of my all time favorite customer service reps! Give her a raise ;) So sad that I won’t be working with them directly anymore since I moved out of state. Definitely recommend!"
We responded:
"Kathleen, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with all of your insurance needs! You will be missed at the agency, please let us know if we can ever be of assistance again in the future!"
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Marina Chabot

May 9, 2024

5  out of  5
rating by Marina Chabot
"It truly is like the commercials make it seem! Anytime I have a question, concern or need to make changes, Nicole is always there. She is quick, efficient and makes the process so smooth."
We responded:
"Marina, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Michael Arciszewski

April 30, 2024

5  out of  5
rating by Michael Arciszewski
"Nicole is outstanding! Highly recommend. Will be reviewing my other insured products from other companies with her next as well and possibly make a switch."
We responded:
"Michael, thanks so much for your feedback regarding your experience with Nicole & the Ed Merklen State Farm Agengy in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Danny Graham

April 26, 2024

5  out of  5
rating by Danny Graham
"Since switching from my previous company all my needs were met, even when there was an misunderstanding with my coverage it was quicky rectified"
We responded:
"Danny, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Corwin Pearson

April 4, 2024

5  out of  5
rating by Corwin Pearson
"Very helpful and understanding."
We responded:
"Corwin, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if you need anything else."
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Thomas Buono

March 29, 2024

5  out of  5
rating by Thomas Buono
"Abbey was quick, helpful, and great to work with. This is the team you want."
We responded:
"Thomas, thanks so much for your feedback regarding your experience with Abbey and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."