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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie LaCasse Longstreet

July 2, 2024

5  out of  5 rating by Jackie LaCasse Longstreet
"They agents Abby, Cecilia and the others have always been understanding and very helpful when explaining everything , they listen. Thank you for everything you do."
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Bill Jenkins

June 29, 2024

5  out of  5 rating by Bill Jenkins
"I like the way I treated"
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SD P

June 28, 2024

5  out of  5 rating by SD P
"I recently had the pleasure of working with Ed Merklen - State Farm Insurance, and I couldn't be more satisfied with the experience. Nicole, in particular, was extremely helpful and informative throughout the entire process. She took the time to answer all my questions and provided clear and detailed explanations about the policies. Her professionalism and friendly demeanor made the experience smooth and stress-free. I highly recommend Ed Merklen - State Farm Insurance for anyone looking for top-notch service and expertise. Thank you, Nicole, for your exceptional assistance!"
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carlos laureano

June 24, 2024

5  out of  5 rating by carlos laureano
"I've been with this insurance company for some years now, and everytime i need something they handle everything right away.. they are very professional and courteous i would recommend them to anyone. Nichole has been my agent and she's a wonderful person ty very much."
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Deana Monteleon

June 20, 2024

5  out of  5 rating by Deana Monteleon
"As someone who has been in the customer service industry for 15 years, I have high expectations when it comes to customer service and everything that it entails. From the moment I interacted with Abbey, I was blown away. She answered all the questions that I had without making me feel like I was being a bother. She explained everything about the different policies so I was able to understand and helped me make the best decision! It’s hard to find people who care about their job and the customers they are dealing with and Abbey was a breath of fresh air. Please recognize her for her hospitality and genuine care for her job!"
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SEB TAN

June 13, 2024

5  out of  5 rating by SEB TAN
"Es una persona muy amable, paciente agradecida con usted por sus servicios"
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Donna Holmes

June 12, 2024

5  out of  5 rating by Donna Holmes
"State Farm is always a great place no matter who I talk to everyone is always very helpful and attentive to my needs the best insurance company there is"
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Johnny Rolon

June 12, 2024

5  out of  5 rating by Johnny Rolon
"Great service Abbey answered all my questions, very professional and very friendly."
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Tracy Gill Benjamin

June 6, 2024

5  out of  5 rating by Tracy Gill Benjamin
"Celia took her time and helped be to lower my rates, her customer service skills were outstanding!"
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Danielle Moody

May 31, 2024

5  out of  5 rating by Danielle Moody
"I had Abbey help me, she was helpful and pleasant. Thank you Abbey."
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HARRIETT ALFRED

May 30, 2024

5  out of  5 rating by HARRIETT ALFRED
"First of all, it was a pleasure dealing with a live agent instead of a computerized one asking me to press one for this two for that, etc. Abbey was very polite, friendly and knowledgeable about her product. The best part is, she saved me a bunch of money! I have already recommended several people to check out State Farm if they’re looking!"
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frank atkinson

May 30, 2024

5  out of  5 rating by frank atkinson
"My experience with Abbey State farm agent was great, she demonstrated great customer service and answer all my questions and gave me a good quote. I will definitely refer them to Family and friends."
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Thomas Newman

May 20, 2024

5  out of  5 rating by Thomas Newman
"Responsive and personal as well as competitive pricing"
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Kathleen Manley

May 14, 2024

5  out of  5 rating by Kathleen Manley
"I have had renters and auto insurance through this State Farm office for the last four years. Affordable policies and awesome customer service. Nicole is one of my all time favorite customer service reps! Give her a raise ;) So sad that I won’t be working with them directly anymore since I moved out of state. Definitely recommend!"
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Marina Chabot

May 9, 2024

5  out of  5 rating by Marina Chabot
"It truly is like the commercials make it seem! Anytime I have a question, concern or need to make changes, Nicole is always there. She is quick, efficient and makes the process so smooth."
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Michael Arciszewski

April 30, 2024

5  out of  5 rating by Michael Arciszewski
"Nicole is outstanding! Highly recommend. Will be reviewing my other insured products from other companies with her next as well and possibly make a switch."
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Danny Graham

April 26, 2024

5  out of  5 rating by Danny Graham
"Since switching from my previous company all my needs were met, even when there was an misunderstanding with my coverage it was quicky rectified"
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Corwin Pearson

April 4, 2024

5  out of  5 rating by Corwin Pearson
"Very helpful and understanding."
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Thomas Buono

March 29, 2024

5  out of  5 rating by Thomas Buono
"Abbey was quick, helpful, and great to work with. This is the team you want."
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Ethel Peterson

March 26, 2024

5  out of  5 rating by Ethel Peterson
"Lowest prices for car insurance"
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John Cote

March 22, 2024

5  out of  5 rating by John Cote
"Always helpful"
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Jose Camacho

March 14, 2024

5  out of  5 rating by Jose Camacho
"Nicole very professional and very helpful"
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Nikki Owen

March 7, 2024

5  out of  5 rating by Nikki Owen
"Abbey is truly the best! After my previous insurance company doubled my premium, Abbey not only saved me $60/month, but was able to also get me more coverage than i had with the previous company. Any time i have a question regarding my policy, she has been more than helpful to make sure I get accurate answers. If you are shopping around for quality coverage with personable agents, I highly recommend giving this office a call."
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spencer conway

February 28, 2024

5  out of  5 rating by spencer conway
"Very professional and patient salespeople. I called 3 different insurance companies (one of whom advertises relentlessly on tv as having the lowest rates), and State Farm was the best deal by far."
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Jennifer Fillion

February 27, 2024

5  out of  5 rating by Jennifer Fillion
"I have always liked State Farm but Ed Merklen's office especially! I've had all positive experiences with everyone that works there and I got a really great rate on all of my insurance policies. Friendly service and they walk you through your policies and answer all of your questions. Highly recommended!"