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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Warren

January 10, 2025

5  out of  5
rating by James Warren
"Very experienced and accommodating to all your needs. great rates on auto and life insurance. 5 stars"
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Kevalin Narang

January 3, 2025

5  out of  5
rating by Kevalin Narang
"Ed Merklen State Farm Insurance Agency is the best. I travel from New Haven to work with this agency. They are Friendly, compassionate and professional. They go above and beyond every time, and I love them. I've been driving for over 30 years and I've tried other companies and agents; and they're the best so far. I'm so happy with the service and the way they make me feel like I'm a priority. Thank you. Ed Merklen State Farm and staff."
We responded:
"Kevalin, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency and our entire Team in helping you with all of your insurance needs! Please let us know if we can help you with anything else."
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Neil

December 13, 2024

5  out of  5
rating by Neil
"Like a good neighbor ed merklens staff is there"
We responded:
"Neil, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Lawrence Donohue

November 25, 2024

5  out of  5
rating by Lawrence Donohue
"Consistently exceptional customer service!"
We responded:
"Lawrence, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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David Lockhart

November 20, 2024

5  out of  5
rating by David Lockhart
"Cecilia and Nicole are awesome and very easy to work with."
We responded:
"David, thanks so much for your feedback regarding your experience with Cecilia, Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Adam Kovacs-Joo

November 6, 2024

5  out of  5
rating by Adam Kovacs-Joo
"Fantastic service."
We responded:
"Adam, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Michael Valle

October 28, 2024

5  out of  5
rating by Michael Valle
"Very welcoming"
We responded:
"Michael, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
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Juan Rodriguez

October 25, 2024

5  out of  5
rating by Juan Rodriguez
"Thanks Cecil for helping me and been so nice hope there will be more people like u and also Nicole God bless u both. Have a nice Holidays coming up"
We responded:
"Rosa, thanks so much for your feedback regarding your experience with Cecilia, Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Alana Chandler

October 18, 2024

5  out of  5
rating by Alana Chandler
"Everyone at Statefarm is so amazing and super helpful all the time. Cecilia and Nicole are always trying to do everything they possibly can to make it easier for me. I really appreciate your help."
We responded:
"Alana, thanks so much for your feedback regarding your experience with Cecilia & Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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aaqib gondal

October 11, 2024

5  out of  5
rating by aaqib gondal
"Nicole did an awesome job finding the right coverage for the right price for my new car. I highly recommend state farm insurance for all of your needs"
We responded:
"Thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Cynthia

September 30, 2024

5  out of  5
rating by Cynthia
"Very responsive and insightful team from the start. Especially great working with Nicole!"
We responded:
"Thanks so much for your feedback regarding your experience with Nicole & the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Val

September 23, 2024

5  out of  5
rating by Val
"This office has always been very polite and professional with me, honestly some of the easiest conversations with insurance reps I’ve ever had."
We responded:
"Val, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Benjamin Namin

September 19, 2024

5  out of  5
rating by Benjamin Namin
"Always top notch customer service from this team!"
We responded:
"Ben, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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immer marroquin

September 9, 2024

5  out of  5
rating by immer marroquin
"Si buscas seguro para tu auto contáctate con Ed Merklen de seguros state farm tu mejor opción If you are looking for insurance for your car, contact Ed Merklen of State Farm Insurance, your best option."
We responded:
"Immer, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your Auto Insurance needs! Please let us know if we can help you with anything else."
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JOHN SHEPHERD

August 30, 2024

5  out of  5
rating by JOHN SHEPHERD
"My visits are always quick easy and pleasant"
We responded:
"John, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Mike Hervieux

August 19, 2024

5  out of  5
rating by Mike Hervieux
"Nicole was amazing, had my insurance set up for half my previous insurers price and within 5 minutes."
We responded:
"Mike, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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William Victory

August 15, 2024

5  out of  5
rating by William Victory
"I recently had the pleasure of working with Cecilia. The introduction was professional and friendly. She made the insurance process a walk in the park. It's nice to know that you care and always make yourself available for my questions. Thank you so much for your excellent service, patience and consideration of my insurance needs. I highly recommend to anyone looking for an insurance agency that puts customers first."
We responded:
"William, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Hannah Fitzgerald

August 7, 2024

5  out of  5
rating by Hannah Fitzgerald
"I bought a new car and Cecilia made the process of updating my information on my family plan so easy and efficient. She walked me through the entire process and got me my updated documentation within minutes. So thankful for her speedy response and delivery!"
We responded:
"Hannah, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Brian Fitzpatrick

August 1, 2024

5  out of  5
rating by Brian Fitzpatrick
"Postive experience, lowered my premium."
We responded:
"Brian, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Ves Sheely

July 25, 2024

5  out of  5
rating by Ves Sheely
"I want to thank Cecelia and Ed Merklen for their excellent service in providing insurance for our auto and home. Recently, I needed help on insuring a new car and Cecelia was prompt, professional, and followed through on everything we had agreed to on the phone. I would highly recommend this agency and their employees. Thank you so much. S. A. Sheely"
We responded:
"Sylvester, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with your Home & Auto Insurance needs! Please let us know if we can help you with anything else."
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Jackie LaCasse Longstreet

July 2, 2024

5  out of  5
rating by Jackie LaCasse Longstreet
"They agents Abby, Cecilia and the others have always been understanding and very helpful when explaining everything , they listen. Thank you for everything you do."
We responded:
"Jackie, thanks so much for your feedback regarding Abbey, Cecilia and the entire Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Bill Jenkins

June 29, 2024

5  out of  5
rating by Bill Jenkins
"I like the way I treated"
We responded:
"Bill, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can help you with anything else."
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SD P

June 28, 2024

5  out of  5
rating by SD P
"I recently had the pleasure of working with Ed Merklen - State Farm Insurance, and I couldn't be more satisfied with the experience. Nicole, in particular, was extremely helpful and informative throughout the entire process. She took the time to answer all my questions and provided clear and detailed explanations about the policies. Her professionalism and friendly demeanor made the experience smooth and stress-free. I highly recommend Ed Merklen - State Farm Insurance for anyone looking for top-notch service and expertise. Thank you, Nicole, for your exceptional assistance!"
We responded:
"Scott, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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carlos laureano

June 24, 2024

5  out of  5
rating by carlos laureano
"I've been with this insurance company for some years now, and everytime i need something they handle everything right away.. they are very professional and courteous i would recommend them to anyone. Nichole has been my agent and she's a wonderful person ty very much."
We responded:
"Carlos, thank you very much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Deana Monteleon

June 20, 2024

5  out of  5
rating by Deana Monteleon
"As someone who has been in the customer service industry for 15 years, I have high expectations when it comes to customer service and everything that it entails. From the moment I interacted with Abbey, I was blown away. She answered all the questions that I had without making me feel like I was being a bother. She explained everything about the different policies so I was able to understand and helped me make the best decision! It’s hard to find people who care about their job and the customers they are dealing with and Abbey was a breath of fresh air. Please recognize her for her hospitality and genuine care for her job!"
We responded:
"Deana, thanks so much for your feedback regarding your experience with Abbey and the Ed Merklen State Farm Agency in assisting you with your insurance needs and questions! Please let us know if we can help you with anything else."