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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damian Soto

August 20, 2025

5  out of  5
rating by Damian Soto
"I’ve tried about 3 insurance company’s and State Farm is by far the best ! Any issues Keira was there to help me out.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Damian, thanks so much for your feedback regarding your experience with Keira and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can help you with anything else. Wishing you a safe & happy Holiday Season!"
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Donald Plummer

August 18, 2025

5  out of  5
rating by Donald Plummer
"Casey was phenomenal. Highly recommend."
We responded:
"Donald, thanks so much for your feedback regarding your experience with Casey and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else. "
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Joshua Stpierre

August 14, 2025

5  out of  5
rating by Joshua Stpierre
"I called Nicole at State Farm and Plantsville, Connecticut when I was in a real jam. She was more than happy to help. The process was very very easy and the pricing was amazing.. Without her help, I wouldn’t have been able to register my new vehicle. I can honestly say by far she is the absolute best insurance agent I have ever had in my life. I’d like to thank her again. If I could, I’d give her 10 stars on her review."
We responded:
"Joshua, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else. "
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baisakhi ganguly

August 13, 2025

5  out of  5
rating by baisakhi ganguly
"Nicole is helpful and very responsive"
We responded:
"Baisakhi, thanks so much for your feedback regarding Nicole and the Ed Merklen State Farm Agency regarding your experience in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Zachary T.S. Lespier

August 13, 2025

5  out of  5
rating by Zachary T.S. Lespier
"Casey & Team are phenomenal. Have taken care of me & my vehicles for several years, immensely grateful for their support."
We responded:
"Zachary, thanks so much for your feedback regarding your experience with Casey and the entire team here at the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Maria Antoniou

August 5, 2025

5  out of  5
rating by Maria Antoniou
"I appreciate how easy it was to bundle my home and auto insurance with Nicole, thank you!"
We responded:
"Maria, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your Auto & Home Insurance needs! Please let us know if we can help you with anything else."
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Farhad Miakhil

July 31, 2025

5  out of  5
rating by Farhad Miakhil
"Nicole is the best she is helpful"
We responded:
"Farhad, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with all of your insurance needs! Please let us know if we can assist you with anything else."
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Katie Slawitschek

July 31, 2025

5  out of  5
rating by Katie Slawitschek
"Great service! Ed Merklen and Nicole Warren are great to work with!"
We responded:
"Katie, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Lynn Kloczko

June 19, 2025

5  out of  5
rating by Lynn Kloczko
"Casey did an excellent job helping me find the best insurance for my family and I.. She really goes above and beyond to help.. I would highly recommend this insurance company and Casey very friendly, professional and knowledgeable… It was also a pleasure to meet the owner. Thank you again Casey!!!"
We responded:
"Lynn, thanks so much for your feedback regarding your experience with Casey and the Ed Merklen State Farm Agency in assisting you with your Auto & Homeowners insurance needs! Please let us know if we can help you with anything else."
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Joel “Joel” Gorneault

May 22, 2025

5  out of  5
rating by Joel “Joel” Gorneault
"Helpful informational and polite"
We responded:
"Joel, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Jandiel Heredia

April 14, 2025

5  out of  5
rating by Jandiel Heredia
"Nicole is an amazing agent"
We responded:
"Jandiel, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Joe ,

April 9, 2025

5  out of  5
rating by Joe ,
"The ed merklen office/ team are great 👍 specially Nicole she look for the best policy that works for me. And answer any questions that i have. I'm really happy"
We responded:
"Joe, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else."
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Immer Marroquin

March 27, 2025

5  out of  5
rating by Immer Marroquin
"The Ed Merklen team at State Farm is very professional. When you call, they answer in such a sweet way that they make you feel confident. The person I like to hear answer the phone is Nicole. I hope her name is written that way. So, if you're looking for an insurance company, don't hesitate to contact them. Remember State Farm."
We responded:
"Immer, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else."
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Jim Lauretano

March 19, 2025

5  out of  5
rating by Jim Lauretano
"Ed and his team are easy to work with and very responsive to any issues or questions that I may have. I definitely recommend them!"
We responded:
"Thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Juan Alicea

March 11, 2025

5  out of  5
rating by Juan Alicea
"Mikiah was phenomenal, her knowledge and help had a great impact on my decision to start my coverage with State Farm. My main emphasis was the cost and I received, the best of best in coverage and monthly cost. I am truly grateful with Mikaih's service. I highly recommend to contact her and I guarantee that no one would be disappointed. I'm super happy with the service and overall the experience."
We responded:
"Juan, thanks so much for your feedback regarding your experience with Makiah and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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alberto vazquez

February 19, 2025

5  out of  5
rating by alberto vazquez
"Nicole is extremely helpful and attentive. Great customer service"
We responded:
"Alberto, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Naomi Marinaro

February 13, 2025

5  out of  5
rating by Naomi Marinaro
"Ed and Nicole have been wonderful to deal with. Both very professional and answered all our questions Highly recommend Ed’s office."
We responded:
"Naomi, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance questions! Please let us know if we can help you with anything else."
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Tracy Church

February 4, 2025

5  out of  5
rating by Tracy Church
"Nicole is the best Very helpful Thanks Tracy"
We responded:
"Tracy, thanks so much for your feedback regarding your experience with Nicole and the Ed Merklen State Farm Agency in helping you with your insurance needs! Please let us know if we can assist you with anything else."
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Robert Gebhardt

January 22, 2025

5  out of  5
rating by Robert Gebhardt
"I had a wonderful phone call the last 2 days with Cecilia and everything all my concerns were handled quickly and efficiently. She is a wonderful person to work with an definitely an asset to her company. Thanks again Cecilia for everything"
We responded:
"Robert, thanks so much for your feedback regarding your experience with Cecilia and the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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James Warren

January 10, 2025

5  out of  5
rating by James Warren
"Very experienced and accommodating to all your needs. great rates on auto and life insurance. 5 stars"
We responded:
"Thanks so much James for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Kevalin Narang

January 3, 2025

5  out of  5
rating by Kevalin Narang
"Ed Merklen State Farm Insurance Agency is the best. I travel from New Haven to work with this agency. They are Friendly, compassionate and professional. They go above and beyond every time, and I love them. I've been driving for over 30 years and I've tried other companies and agents; and they're the best so far. I'm so happy with the service and the way they make me feel like I'm a priority. Thank you. Ed Merklen State Farm and staff."
We responded:
"Kevalin, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency and our entire Team in helping you with all of your insurance needs! Please let us know if we can help you with anything else."
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Neil

December 13, 2024

5  out of  5
rating by Neil
"Like a good neighbor ed merklens staff is there"
We responded:
"Neil, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with all of your insurance needs! Please let us know if we can help you with anything else."
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Lawrence Donohue

November 25, 2024

5  out of  5
rating by Lawrence Donohue
"Consistently exceptional customer service!"
We responded:
"Lawrence, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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David Lockhart

November 20, 2024

5  out of  5
rating by David Lockhart
"Cecilia and Nicole are awesome and very easy to work with."
We responded:
"David, thanks so much for your feedback regarding your experience with Cecilia, Nicole and the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."
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Adam Kovacs-Joo

November 6, 2024

5  out of  5
rating by Adam Kovacs-Joo
"Fantastic service."
We responded:
"Adam, thanks so much for your feedback regarding your experience with the Ed Merklen State Farm Agency in assisting you with your insurance needs! Please let us know if we can help you with anything else."